TRAINING & SUPPORT
Made with care and unconditionally loved by our customers.
TRAINING
Our expert staff provide complete product & equipment training along with the guidelines regarding latest café trends, recommended recipes & ingredients. We conduct multiple in-house & on-site training sessions round the year for our clients to assure that the local HORECA industry remains at par with the international markets. Coffee Etc. also provides consultancy to the upcoming local Cafes & Coffee Houses, assisting them in designing menu & recipes, interior and operations.
SUPPORT
Over the past 18 years Coffee Etc. has worked tirelessly towards establishing a team that provides our customers with an unparalleled after-sales service & support experience. We care about our valued customers and to ensure that their experience while using our products is up to the mark, we provide round-the-clock after-sales services to resolve any and all technical and maintenance related issues that may arise after purchasing our machines. Coffee’s Etc. responds promptly to client complaints and feedback, and we work towards resolving all issues as soon as possible. We believe in building a long-term synergy with our clients and are always ready to serve them and provide them with trustworthy and reliable services pre and post purchase.
FUN FACTS
- The “Golden Rule” is the rule of ~1oz. of liquid in ~17-23 seconds for an espresso extraction.
- The ideal coffee brewing temperature is between 195°F (90.6°C) and 205°F (96.1°C).
- Coffee is the second most traded commodity in the world, after oil.
- Gelato has a higher proportion of milk and a lower proportion of cream and eggs in contrast to a conventional Ice Cream.
- Ideally, Smoothies consist of pureed raw fruit, and sometimes vegetables.
- In most cases, what makes a Milkshake different from a Frappe is a scoop of Ice Cream.
- The word espresso comes from Italian and means “expressed” or “forced out”. Espresso is made by forcing very hot water under high pressure through finely ground, compacted coffee.
- You would need about 37 gallons of water to grow a coffee bean. More than 1,300 gallons of water are needed to produce one 12 oz. cup of coffee.
- Coffee is a fruit. Coffee beans grow from a bush and they are classified as the pit of berries. By this definition, this makes them a fruit.
Take a look behind the scenes of our latest product launch.